Thousands of Tim Hortons Mugs Recalled in Canada for Burn Risks: Trend Summary
Tim Hortons has issued a massive recall for its 16-ounce (473 ml) color-changing Ceramic Donut Mugs across Canada as of March 2026. The coffee chain and Health Canada announced the recall after reports surfaced that the mugs can crack or break when filled with hot liquids, posing a significant burn hazard to consumers. Nearly 175,000 units are affected by this safety alert, leading to an immediate halt in sales and a nationwide refund program.
TL;DR
- Tim Hortons is recalling 174,859 color-changing ceramic mugs sold in Canada.
- The mugs can break or crack when exposed to hot liquid, creating a burn risk.
- Consumers are urged to stop using the product immediately and return it to any Tim Hortons location.
- A full refund will be provided to all customers returning the affected merchandise.
What Happened
Between October 2025 and February 2026, Tim Hortons sold thousands of limited-edition color-changing mugs designed to look like donuts. In March 2026, the company received 12 reports in Canada of the mugs breaking or cracking while containing hot beverages. Out of these incidents, one person reported suffering a second-degree burn when the mug failed during use.
Following these reports, Tim Hortons collaborated with Health Canada to initiate a voluntary recall. The investigation determined that the ceramic material could not consistently withstand the thermal stress of boiling or near-boiling water. As the saying goes, it is better to err on the side of caution, prompting the company to pull all remaining stock from shelves across the country.
Key Developments
The recall specifically impacts the 16-ounce (473 ml) version of the Ceramic Donut Mug. These items were sold individually and as part of promotional gift sets during the winter season. Health Canada has officially classified the event as a burn and laceration hazard. Tim Hortons has confirmed that no other mugs or merchandise are affected by this specific manufacturing defect.
The safety of our guests is our top priority. We are asking all customers who purchased these specific mugs to return them for a full refund.
Why This Matters
This recall is significant due to the high volume of units distributed, totaling approximately 175,000 mugs in circulation. For a brand as ubiquitous as Tim Hortons in Canada, such a safety flaw carries high visibility and impacts a broad consumer base. Strong precautions are necessary as the risk of second-degree burns represents a serious safety liability for household products.
What Happens Next
Customers who own the color-changing donut mug should stop using it immediately. To receive a full refund, you can bring the mug to any Tim Hortons restaurant in Canada. No proof of purchase or original receipt is required to claim the refund. The deadline for returns has not been set, but consumers are encouraged to act quickly to avoid potential injury. For further details, you can visit the official Health Canada recalls portal to view the full safety notice.
Frequently Asked Questions
Which Tim Hortons mugs are being recalled?
The recall only affects the 16-ounce (473 ml) color-changing Ceramic Donut Mugs sold between October 2025 and February 2026. These mugs change appearance when filled with hot liquid.
How many people have been injured by the mugs?
As of March 2026, there has been one reported injury involving a second-degree burn. There have been 12 total reports of the mugs cracking or breaking.
How do I get a refund for my Tim Hortons mug?
You can return the affected mug to any Tim Hortons location in Canada. The staff will provide a full refund even if you do not have the original receipt.
Are other Tim Hortons cups or thermoses safe to use?
Yes, the recall is strictly limited to the ceramic color-changing donut-style mug. All other travel mugs, standard ceramic cups, and glassware remain safe for use.
Resources
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